You Can’t Hack This — Why I keep a password and product key Journal

A few months ago, one of my computers crashed. I wasn’t overly concerned as I store my critical files on an external drive. Unfortunately, I learned that one of my essential applications didn’t survive the crash — SAP Crystal Reports 2016.

I bought a license and thought I could download the files again through my account. Of course, I couldn’t be that lucky. My account correctly shows my purchase history; however, after clicking the link, an unexpected message appears on my screen: